BELPER PHYSIOTHERAPY CLINIC LTD PRIVACY NOTICE

This privacy policy applies to the Belper Physiotherapy Clinic Ltd website at www.belperphysioclinic.co.uk (the “Website”).  We at Belper Physiotherapy Clinic Ltd take your privacy seriously.  This policy covers the collection, processing and other use of personal data under the Data Protection Act 1998 (“DPA”) and the General Data Protection Regulations (“GDPR”).

 For the purpose of the DPA and GDPR we are the data controller and any enquiry regarding the collection or processing of your data should be addressed to Sarah Walker at our address Belper Physiotherapy Clinic, Riversdale, 59 Bridge St, Belper, Derby’s DE56 1AY.

By using the Website you consent to this policy. We are registered with the Information Commissioner’s Office for this purpose

Information we collect

We will collect personal data on this Website only if it is directly provided to us by you the user, e.g. your e-mail address, name, home or work address and telephone number, and therefore has been provided by you with your consent. Normally you will only provide such details if you are requesting information e.g. exercises etc. or are making a purchase from us.

Use of your information

We may hold and process personal data that you provide to us in accordance with the DPA and GDPR.

 The information that we collect and store relating to you is primarily used to enable us to provide our services to you, and to meet our contractual commitments to you.

 Controlling the use of your data

 If you have given us consent to use your data for a particular purpose you can revoke or vary that consent at any time.  If you do not want us to use your data or want to vary the consent that you have provided you can write to us at the address detailed above.

Where we store and transfer your data

 We currently do not collect any personal data via the website. Should this change at any point in the future this policy will be updated to reflect the change.

 Security

The transmission of information via the Internet or email is not completely secure.  Although we will do our best to protect your personal data, we cannot guarantee the security of data while you are transmitting it to our site; any such transmission is at your own risk.  Once we have received your personal data, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights 

The DPA and GDPR give you the right to access information held about you by us. Please write to us or contact us by email if you wish to request confirmation of what personal information we hold relating to you. You can write to us at the address detailed above, or by email to belperphysio@hotmail.com. There is no charge for requesting that we provide you with details of the personal data that we hold. We will provide this information within one month of your requesting the data.

You have the right to change the permissions that you have given us in relation to how we may use your data. You also have the right to request that we cease using your data or that we delete all personal data records that we hold relating to you. You can exercise these rights at any time by writing to us at the address detailed below.

Changes to this policy

We may update these policies to reflect changes to the website and customer feedback. Please regularly review these policies to be informed of how we are protecting your personal data.

We welcome any queries, comments or requests you may have regarding this Privacy Policy. Please do not hesitate to contact us at Belper Physiotherapy Clinic Ltd, Riversdale, 59 Bridge St, Belper, Derbyshire DE56 1AY.

May 2018